How It Works — Idea to Doorstep in 4 Steps

A WOW sourcing specialist reviews materials and prepares options for your idea

Send Your Idea

A sketch, a reference photo, a finished AI file or just a sentence — anything works. We reply within one working day with questions, options and an itemised quote.

Custom production floor where designs are prepared as production-ready mockups

Approve Design & Quote

Our designers turn your idea into a production-ready mockup or dieline — free. You approve the visual and the exact price before anything is made.

Quality control inspector photographing and checking every batch before packing

Production & QC

Your order goes into production (typically 10–16 days). Every batch is photographed and quality-checked before packing — you see real photos before it ships.

Tracked shipping — boxes scanned and on their way to your door

Shipping & Support

Sea, Matson express or air — every option tracked and quoted upfront. Reorders are one message away, and your files are kept on file for next time.

Typical timeline: quote in 1 working day · mockup in 1–2 days · production 10–16 days · shipping 5–10 days air, 12–16 days Matson express or 30–40 days sea — you pick the speed.

Shipping Options

Three ways to get it there — pick your speed.

Every quotation includes the shipping option that best fits your deadline and budget. Times below are typical transit estimates; final-mile delivery is quoted per destination.

30–40 daysSea Freight

The budget workhorse. Lowest cost per unit for large orders and full pallets — planned around your restock calendar, not against it.

Most popular for US orders12–16 daysMatson Express

The smart middle. Premium express sea service to Los Angeles / Long Beach — near-air speed at a fraction of air cost.

5–10 daysAir Freight

The fastest option for small batches, samples and urgent restocks — most cost-effective under ~100 kg, tracked door to door.

Quality Promise

Inspected, packed, and ready — before it ever leaves us.

Custom sourcing has a well-known trust problem: products that don't match the approved samples, and quality that falls short. We built our process to make those problems our problem, not yours.

In-house inspection

Materials, colours, sizes and print quality — every order checked piece by piece against your approved samples.

Photo proof before shipping

You see real photos of your finished goods and approve them before the balance payment.

Packing & labelling included

All the packing and labelling is handled by us, so your goods arrive shelf-ready.

You focus on selling. The rest is on us.